Live In Care In London | April 2024 

In this article we will tell you:

• what Live in Care is
• share some really interesting stats on Live in Care in London
• who the London agencies are that you can contact if you want to find Live in Care

What is live in care?

Live in care is when an agency provides you a single carer to take care of your loved ones, in their own home.

The carer lives in the home so is there 24 hours a day. This is normally the best option for families and the person in need of care as it allows them to continue most of their normal life and daily routine.

What does a live in care provider in London do?

Live in care providers and carers in London are there to help your loved one continue their normal life. This means they help with a range of things, from performing household chores, to cooking, helping around the home, and looking after pets.

For those that need personal care, carers also help with giving medication, bathing, dressing & toileting, and prevent loneliness.

Are you looking for live in care? We can help you!

Choose award winning Live in Care from Elder

Dedicated care advisors and family support specialists

Get quality care in place in as little as 24 hours

Only pay for the care you need with no hidden costs

Choose your carer from 4000+ community of vetted professionals

Read some recent 5 star client testimonials, on Trustpilot, about Elder’s fantastic care support

With our mum being discharged from hospital and needing someone to be with her 24 hours a day, Elder provided excellent support to ensure she could return to her own home. From the initial contact who helped us choose a suitable carer, through the carer themselves who provided excellent support, professionalism and experience to our liaison contact we could not fault Elder. Elder’s service is first class and very relevant for the times we live in. We would not hesitate to recommend them to anyone needing 24 hour care and support.

Mr Gilligan

Elder gave us lots of information regarding setting up Live In Care, spent time explaining the various contracts applicable to our families care. Really liked the video information guides the carer’s themselves gave helping us to choose a carer with the best needs for our parents. The care package was put in place very quickly, which was needed to replace daily 4 hours of care that was not enough due to deteriorating health conditions. We chose Maryanne who has a great deal of experience. She is very professional, caring, kind. She is now settling in with our parents and setting a great routine.

Ms Davis

I spoke to Matt who was so caring, understanding and helpful about what we needed in a carer. His empathy was excellent and nothing was too much trouble. He didn’t rush me into any decision but made it clear they could help immediately. I was so reassured by him. The carer we had was excellent. He was obliging, professional and it was reassuring to have him in the house and helping when we needed him.

Mrs B

From my very first conversation with Elder I felt I was listened to and advised by people who cared. Every single member of the team gave me time and really understood the complexities of my need for my Mother. I cannot speak highly enough of this organisation

Ms Watts

All the carers have been professional and very good. We have gained a lot of helpful advice along the way, which up to now has been sadly lacking from our local medical centre. Unfortunately we seem to have had to have more carers than originally planned, one due to ill health, another due to Covid on her weeks off and another through the illness of their young child. Elder has stepped up to the mark on each occasion and found replacements immediately.

Mr Henderson

We have been very impressed with Elder. They have been really good at finding carers. Alll the carers have been very very good, kind, organised and helpful. The liaison with Elder has been excellent right from our initial contact. Our family liaison person – Josie – is so prompt to reply and picks up and deals with any issues quickly, nicely and efficiently. We would recommend Elder highly.

Ms Blythman

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Tasks your Elder live in carer can help you with

Help with houshold tasks such as vacuuming and laundry

Preparing daily meals to your taste and dietary requirements

Help with washing, toileting, and prompting medication

Daily companionship, and help getting out and about to see friends

Call now on 0333 567 1604 for a quote or to discuss your care requirements.

Or

Book a call back using the calendar below for your chosen time.

 

Infographic on Live in Care in London

3 – Speak to a Live in Care specialist straight away

Speak to a care specialist straight away to discuss the costs of live in care and importantly whether you are entitled to receive any funding from your local authority towards meeting the costs.

It is surprising to us how many people don’t fully find out what financial help they could receive towards their costs, so we do strongly recommend you call this number to find out may be entitled to.

What areas in London can you find a live in carer?

You can find a carer in all the main London boroughs.  We have checked and can confirm that you will be able to find Live in Carer agencies that can support you in the following areas:

Inner London

• Camden
• Royal Borough of Greenwich
• Hackney
• Hammersmith and Fulham
• Islington
• Royal Borough of Kensington and Chelsea
• Lambeth
• Lewisham
• Southwark
• Tower Hamlets
• Wandsworth
• City of Westminster

Outer London

• Barking and Dagenham
• Barnet
• Bexley
• Brent
• Bromley
• Croydon
• Ealing
• Enfield
• Haringey
• Harrow
• Havering
• Hillingdon
• Hounslow
• Royal Borough of Kingston upon Thames
• Merton
• Newham
• Redbridge
• Richmond upon Thames
• Sutton
• Waltham Forest

How do you choose a live in care provider?

The first thing you should do when researching providers is to check their quality with the CQC (the Quality Care Commission).

This is the body that regulates providers. If they have an outstanding rating, then contact the provider and ask them a range of questions about their agency and how they go about their business.

If they sound good, then arrange to meet up with them and go from there. Don’t be afraid of speaking to multiple agencies at once and trialling them before settling on one. This is a very personal decision after all.

What makes a good live in care agency in London?

A good agency will make sure that not only is your loved one looked after, but also that you are given regular feedback on their performance.

A carer should enable your loved one to continue as normally as possible, noting down the activities they perform. The agency should contact you regularly with how the care is going.

What does live in care cost in London?

Costs for live in care vary greatly, due to the amount of individual care each client needs. It’s also worth bearing in mind the London premium for services.  If costs are an issue then its worth getting some financial advice and speaking to some London accountants.  

During our research, we’ve found the cost averages from £800-£900 per week and up to around £1,500 if the carer is looking after 2 people. When you first speak to an agency they can give you some idea once you’ve given the details of the care needed, but it’s always worth shopping around!

Things to be aware of when picking a carer agency in London

Not only is it important to make sure an agency is given an Outstanding award from the CQC, but also that the agency understands the specific needs of your loved one. You should make sure to make the provider aware of the exact conditions of your loved ones care so that they can make the best choices in the carer they choose for you.

How fast is the process of getting care?

Most providers can start their services within a week or two of you first contacting them. If you know the exact services you need them to perform and are certain on the care provider you want to use then the process will be very quick indeed.

How to go about arranging a care provider in London

The first thing you need to do is figure out the exact services your loved one will need from a carer. Do they need some help around the house, or are their needs more intensive such as bathing and dressing?

Once you’ve done this, phone an agency and ask them any questions you might have. At this point they may arrange a further phone discussion, or for you to come into their branch for a chat.

What training do home care staff get?

While there are many training courses for carers, the most generally respected one is the Care Certificate, which is recognised by the CQC. Most agencies provide this when carers start a career with them.

It is worth asking a provider when you contact them if their carers have undergone this training. If not, ask the exact skills and knowledge they have learned.

Are staff from Live in care agencies in London insured?

Any agency that cares about its business will have their staff and their clients fully protected. This means their staff should be insured for both personal and public liability. This is something you should ensure to ask about when contacting an agency.

Do Agencies follow up on their carer and client?

A good agency will make sure to follow up fortnightly, or weekly if the care is especially intensive. This way you can be made aware of how the care is going, and if there are any changes that need to be made on either party’s side.

A list of Live in Care Agencies in London

We have listed Live in Care agencies in the London area below.

Elder

Elder prides itself on making sure that all their carers enable the people they care for to continue living their lives in a healthy way, without making changes to their routine.

Elder HQ, Unit 1.3, 11-29 Fashion Street, Shoreditch, London, E1 6PX

Tele – 0330 057 2821

The Good Care Group

This agency has provided home care services for their clients since 2009. They have since won multiple awards, including Health investor’s Domiciliary care provider of the year in 2018. They’re also rated as outstanding by CQC since 2016.

15th Floor, Tower Building, York Road, London SE1 7NQ, UK

Tel – 020 3728 7577

Home Care Preferred

This agency was created by Ken Waterhouse, in 2011 after helping his mum care for his terminally ill father. As a result it’s an agency that strives to help families with every stage of the process of finding a carer.

49 Station Road, Winchmore Hill, London, N21 3NB

0208 364 3670

Bluebird Care

Bluebird Care, based in Westminster leads the field in their customer services and quality of care with a triple outstanding rating from the CQC.

Bluebird Care Westminster & City of London, 57-59 Gloucester Place, London, W1U 8JH

020 7976 6163

Helping Hands Home Care

Helping Hands has been in business since 1989, so has a lot of experience to draw from when it comes to caring for their clients and have won multiple awards as well as holding an outstanding rating from the CQC.

35 Church Road, Wimbledon, SW19 5DQ

020 3733 0801

Useful care organisations in London

• Age UK – London
• Friends of the Elderly

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