live in care agency London

Live in care in London in 2020

In this article we will tell you:

  • what Live in Care is
  • share some really interesting stats on Live in Care in London
  • who the London agencies are that you can contact if you want to find Live in Care

What is live in care?

Live in care is when an agency provides you a single carer to take care of your loved ones, in their own home.

The carer lives in the home so is there 24 hours a day. This is normally the best option for families and the person in need of care as it allows them to continue most of their normal life and daily routine.

Here is a useful video from Elder that explains what Live in Care is.

Here is a short video that explains how live in care works.

What does a live in care provider in London do?

Here is a short video that explains what a live in carer does.

Live in care providers and carers in London are there to help your loved one continue their normal life. This means they help with a range of things, from performing household chores, to cooking, helping around the home, and looking after pets.

For those that need personal care, carers also help with giving medication, bathing, dressing & toileting, and prevent loneliness.

Infographic on Live in Care in London


Live in Care in London

How To Find Live In Care in London

There are 3 ways that we can help you find carers for the elderly. You can:

1 – Speak to a Robot and he can tell you who the best provider is for you

Use the robot below.  Answer a few questions and he will tell you who would be a suitable match for your circumstances. It only takes about 2 minutes!  It’s worth a go as you never know…

2 – Book an appointment with a Live in Care specialist

Alternatively, you can book a call with a specialist to learn more about what Live in Care is and what type of support they typically provide. 

In addition, once you have told us your circumstances we will be able to identify which carer we think could be a good match for you or a family member. This is a no-obligation discussion and is designed to help set you on the right path.

Just pick a free slot from the calendar below.


3 – Speak to a Live in Care specialist straight away

Speak to a care specialist straight away to discuss the costs of live in care and importantly whether you are entitled to receive any funding from your local authority towards meeting the costs. 

It is surprising to us how many people don’t fully find out what financial help they could receive towards their costs, so we do strongly recommend you call this number to find out may be entitled to.

Please call 0330 1345 958 and speak to someone between 9am and 9pm Monday to Friday.



What areas in London can you find a live in carer?

You can find a carer in all the main London boroughs.  We have checked and can confirm that you will be able to find Live in Carer agencies that can support you in the following areas:

Inner London

  • Camden
  • Royal Borough of Greenwich
  • Hackney
  • Hammersmith and Fulham
  • Islington
  • Royal Borough of Kensington and Chelsea
  • Lambeth
  • Lewisham
  • Southwark
  • Tower Hamlets
  • Wandsworth
  • City of Westminster

Outer London

  • Barking and Dagenham
  • Barnet
  • Bexley
  • Brent
  • Bromley
  • Croydon
  • Ealing
  • Enfield
  • Haringey
  • Harrow
  • Havering
  • Hillingdon
  • Hounslow
  • Royal Borough of Kingston upon Thames
  • Merton
  • Newham
  • Redbridge
  • Richmond upon Thames
  • Sutton
  • Waltham Forest

How do you choose a live in care provider?

The first thing you should do when researching providers is to check their quality with the CQC (the Quality Care Commission).

This is the body that regulates providers. If they have an outstanding rating, then contact the provider and ask them a range of questions about their agency and how they go about their business.

If they sound good, then arrange to meet up with them and go from there. Don’t be afraid of speaking to multiple agencies at once and trialling them before settling on one. This is a very personal decision after all.

What makes a good live in care agency in London?

A good agency will make sure that not only is your loved one looked after, but also that you are given regular feedback on their performance.

A carer should be enabling your loved one to continue as normally as possible, noting down the activities they perform, and the agency should contact you regularly with how the care is going.

Live in care agencies in London

What does live in care cost in London?

Costs for live in care vary greatly, due to the amount of individual care each client needs. It’s also worth bearing in mind the London premium for services.  If costs are an issue then its worth getting some financial advice and speaking to some London accountants.  

During our research, we’ve found the cost averages from £800-£900 per week and up to around £1,500 if the carer is looking after 2 people. When you first speak to an agency they can give you some idea once you’ve given the details of the care needed, but it’s always worth shopping around!

Here is a short video that tells you about live in care costs.

Things to be aware of when picking a carer agency in London

Not only is it important to make sure an agency is given an Outstanding award from the CQC, but also that the agency understands the specific needs of your loved one. You should make sure to make the provider aware of the exact conditions of your loved ones care so that they can make the best choices in the carer they choose for you.

How fast is the process of getting care?

Most providers can start their services within a week or two of you first contacting them. If you know the exact services you need them to perform and are certain on the care provider you want to use then the process will be very quick indeed.

How to go about arranging a care provider in London

The first thing you need to do is figure out the exact services your loved one will need from a carer. Do they just need some help around the house, or are their needs more intensive such as bathing and dressing?

Once you’ve done this, phone an agency and ask them any questions you might have. At this point they may arrange a further phone discussion, or for you to come into their branch for a chat.

live in carer jobs london

What training do home care staff get?

While there are many training courses for carers, the most generally respected one is the Care Certificate, which is recognised by the CQC. Most agencies provide this when carers start a career with them.

It is worth asking a provider when you contact them if their carers have undergone this training. If not, ask the exact skills and knowledge they have learned.

Are staff from Live in care agencies in London insured?

Any agency that cares about its business will have their staff and their clients fully protected. This means their staff should be insured for both personal and public liability. This is something you should ensure to ask about when contacting an agency.

Do Agencies follow up on their carer and client?

A good agency will make sure to follow up fortnightly, or weekly if the care is especially intensive. This way you can be made aware of how the care is going, and if there are any changes that need to be made on either party’s side.

A list of Live in Care Agencies in London

We have listed below Live in Care agencies that operate in the London area.


Elder prides itself on making sure that all their carers enable the people they care for to continue living their lives in a healthy way, without making changes to their routine.

Elder HQ, Unit 1.3, 11-29 Fashion Street, Shoreditch, London, E1 6PX

Tele – 0330 057 2821

The Good Care Group

This agency has provided home care services for their clients since 2009. They have since won multiple awards, including Health investor’s Domiciliary care provider of the year in 2018. They’re also rated as outstanding by CQC since 2016.

15th Floor, Tower Building, York Road, London SE1 7NQ, UK

Tel – 020 3728 7577

Home Care Preferred

This agency was created by Ken Waterhouse, in 2011 after helping his mum care for his terminally ill father. As a result it’s an agency that strives to help families with every stage of the process of finding a carer.

49 Station Road, Winchmore Hill, London, N21 3NB

0208 364 3670

Bluebird Care

Bluebird Care, based in Westminster leads the field in their customer services and quality of care with a triple outstanding rating from the CQC.

Bluebird Care Westminster & City of London, 57-59 Gloucester Place, London, W1U 8JH

020 7976 6163

Helping Hands Home Care

Helping Hands has been in business since 1989, so has a lot of experience to draw from when it comes to caring for their clients and have won multiple awards as well as holding an outstanding rating from the CQC.

35 Church Road, Wimbledon, SW19 5DQ

020 3733 0801

Useful care organisations in London

This post can also be found on our Google+ page.


Want some help with finding Live in Care?

Call us, in conjunction with Elder, if you are looking for care.


We can also let you know if you are entitled to any financial support from the government to meet your costs

Call - 0330 1345 958

There are 3 ways that we can help you find a Live in Carer

Speak to someone

Ask our Robot

Use our Live in Care Finder service

Answer 5 questions and the robot will tell you who it thinks would be a good fit for your care needs

Book an appointment and speak to one of our Live in Care Advisors who can answer any questions you have and recommend which provider might be a good fit for you